Are you being harassed by Capital Resolve, a debt collection agency based in the UK? If so, you’re not alone. Many consumers are struggling to pay back their debts, and Capital Resolve is one of the companies tasked with collecting the money on behalf of creditors. This article will discuss ways to stop them if you owe them money, such as requesting validation, disputing the debt and understanding your rights under the Fair Debt Collection Practices Act. We will also offer tips on negotiating with the company and possible solutions to settle the debt. Finally, we will discuss how Credibble can help communicate with them on your behalf.
What's Included?
Who is Capital Resolve?
They are a debt collection agency based in the UK that specialises in helping individuals and businesses recover money consumers owe. Founded in 2012, they have become one of the country’s leading debt collection providers and have helped thousands of people resolve their debt issues.
Why am I being contacted by Capital Resolve?
They may contact you if you have an outstanding debt with a creditor or lender. They will typically attempt to contact you via phone or email and sometimes by post.
They will usually have been hired by the creditor or lender to recover the debt owed to them. The company will already have a copy of your account details and the amount of debt you owe.
Which companies use Capital Resolve?
They work with various creditors and lenders in the UK, including banks, financial institutions, utility companies, telecom providers, local councils and other debt collection agencies. They are particularly known for their expertise in consumer debt recovery from borrowers with unpaid credit cards, personal loans and store cards.
Some companies and organisations that use Capital Resolve to recover debts are Lloyds Banking Group, HSBC, RBS/Natwest, Santander, Local Councils, BT, Virgin Media and Sky.
How can Credibble help me?
Dealing with debt can be overwhelming, especially when debt collectors or bailiffs are involved. Don’t panic! The Credibble Team is here to help. We can help you to stop proceedings and reduce the cost of your debt for free.
We offer a unique debt solution service partnered with Equifax, a world leader providing consumer credit report data. This means we have instant access to all your major debt without you having to search through your paperwork. Furthermore, we’re supported by the Natwest Accelerator Programme for business and have a multiyear relationship with the organisation. Our extensive and unique personal finance knowledge goes far beyond debt solutions – so you can trust that you are in safe hands.
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Get StartedCan they take me to court for the debt?
They can take you to court if you do not pay your debt. They have the right to pursue legal action if they deem it necessary. This is because they are legally entitled to recover debts owed by individuals and businesses in the UK.
If they decide to take you to court, the process will begin with a letter of claim being sent to you. The letter will include details of the debt, how much it is and what action you must take to resolve it.
What action can Capital Resolve take against me?
They can act against individuals who do not pay their debts. These include sending letters or emails demanding payment, making phone calls or visiting in person to request payment, freezing bank accounts or taking money directly from wages. They may also send debt collectors to your address or take legal action against you by issuing a County Court Judgment (CCJ) or Statutory Demand. Click here to see how other people in debt rate Capital Resolve.
I don’t think I owe Capital Resolve any money at all.
You need to take action if you do not believe you owe them any money. The first thing to do is request debt validation from Capital Resolve. This will involve sending them a written request for proof of the debt, such as copies of invoices or statements, and asking for verification that the debt is valid and accurate.
Once you have received the validation, you can dispute the debt with them if you believe it inaccurate or invalid. This should be done in writing, including all your evidence and explanations for why you are disputing the debt. This process may take some time, but
What should I do if they contacts me?
Credibble can communicate with Capital Resolve on your behalf if the debt is valid and owed. This can help you to come to an amicable agreement that suits both parties and puts your mind at ease. We understand how stressful debt can be, so we will do everything we can to help you resolve with Capital Resolve, which works for both of you.
Credibble is here to help, no matter what your situation. Our goal is to provide the best debt solutions for you, and our team are available to answer any questions or discuss potential options.
How do I contact Capital Resolve?
Capital Resolve can be contacted by phone, email or post.
The telephone number for their UK head office is 020 3948 9001, and their contact line is open between 8 am and 5 pm Monday to Friday.
Alternatively, you can email them at info@capitalresolve.co.uk or write to them at:
Capital Resolve Ltd
4th Floor, 70 Gracechurch Street
London EC3V 0HR
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Frequently Asked Questions about Capital Resolve
Will they come to my home to collect debts?
They may come to your home to collect debts if they deem it necessary. This is because they are legally entitled to pursue the debt in whatever way they deem necessary, which includes coming to your home. They usually send a letter of claim in advance, warning you that court action or other steps may be taken if you do not pay.
How will Capital Resolve Ltd chase me if I don’t pay?
If you do not pay the debt you owe to Capital Resolve, they will take various steps to chase payment. These can include sending repeated letters or emails demanding payment, making phone calls, visiting your home in person, freezing bank accounts, or taking money directly from wages. They could also send debt collectors to your address or take legal action against you by issuing a County Court Judgment (CCJ) or Statutory Demand.
What rights do I have?
Consumers who owe debts to Capital Resolve have certain rights under the Fair Debt Collection Practices Act. This includes the right to be free from harassment and abuse, request validation of a debt before payment is made, and challenge or disputes a debt if they believe it is incorrect. Additionally, consumers can negotiate repayment plans with Capital Resolve that works for both parties, including making payments over time or settling in full.
Under these rights, consumers are entitled to receive respectful and considerate communication. Consumers should also keep careful records of all communication with Capital Resolve so there will be evidence if something goes wrong. Lastly, consumers may wish to enlist help from Credibble to communicate with Capital Resolve on their behalf – providing greater assurance that their interests will be considered during negotiations. By understanding your rights when dealing with debt collectors like Capital Resolve and getting help when needed, you can protect yourself from inappropriate behaviour or unfair practices during this stressful process.
What is a County Court Judgement?
A County Court Judgement (CCJ) is a legally binding decision made by a court in England and Wales. The judgement requires the debtor to make payments to the creditor, either in one lump sum or with instalments over time.
A CCJ can be issued if a debtor fails to make payments on an outstanding debt or if the debtor does not respond to a letter of claim sent by the creditor. Once issued, the CCJ will remain on an individual’s credit report for six years, making it difficult to obtain credit in the future.
The good news is that Credibble can help you make a payment plan with Capital Resolve, so they don’t need to issue a CCJ. Credibble can also negotiate with Capital Resolve on your behalf and provide you with legal advice if necessary.
Overall, if you’re dealing with Capital Resolve, it’s important to understand your rights as a consumer and the different options available for debt repayment. Requesting validation of the debt, disputing the debt, and negotiating with Capital Resolve may help to resolve your issues. Credibble can provide professional help in communicating with Capital Resolve on your behalf if you need further assistance.
Will they take me to court?
This is a question that many people who owe money to this debt collection agency in the UK may have. In some cases, they may take legal action against consumers unable or unwilling to pay their debts. This can include issuing a County Court Judgement (CCJ), freezing bank accounts, or taking money directly from wages.
Depending on the circumstances, it is important to understand that you may have certain rights under the Fair Debt Collection Practices Act, including the right to request validation of the debt and the right to dispute a debt if you believe it is incorrect. Additionally, you can negotiate with Capital Resolve to make a payment plan that works for both parties.
Can you write off my debt?
Sometimes, it is possible to write off a debt. This requires a formal request to the company and may be granted if certain conditions are met. For example, if you have experienced financial hardship or difficulty in repaying the debt due to a medical issue or COVID-19-related disruptions, then you may be able to have your debt written off.
It is important to note that obtaining debt relief from Capital Resolve is not a guarantee and will depend on the individual factors of each case. However, Credibble can communicate with them on your behalf to help you make an informed decision.
Is Capital Resolve regulated by the Financial Conduct Authority?
Capital Resolve Ltd is a debt collection agency in the UK that is regulated by the Financial Conduct Authority (FCA). The FCA is an independent body that regulates financial firms in the UK, including those involved in debt management and collections.
The purpose of their regulations is to protect consumers from unfair practices and ensure that businesses comply with the laws and regulations. They must adhere to rules when dealing with consumers, such as providing accurate information about the debt, offering clear payment options, and treating customers fairly.
To ensure that you are protected from any unfair practices, it is important to understand your rights under the Fair Debt Collection Practices Act. Additionally, Credibble can provide professional help communicating with Capital Resolve on your behalf.
Overall, if you owe money to them and are struggling to repay the debt, it is important to familiarise yourself with your rights as a consumer and understand the options available. Requesting debt validation, disputing the debt, and negotiating with them may help resolve the issue more favourably. Credibble can offer professional advice and assistance in communicating with Capital Resolve if you need assistance.
What happens if I ignore debt collectors?
It is important to understand that ignoring debt collectors could have serious consequences. If you ignore the debt collector’s letters and calls, they may decide to take more aggressive action against you. This could include filing a lawsuit against you to obtain a court order requiring debt payment.
In some cases, ignoring debt collectors could also result in a County Court Judgement (CCJ) or the freezing of your bank accounts. Additionally, they may be able to take money directly from your wages if you are employed.
Do debt collection companies ever go away?
Debt collection companies do not necessarily go away, but they may stop pursuing a debt if it is no longer worth their time and effort. For example, the Statute of Limitations in the UK generally sets six years for creditors to take legal action against an unpaid debt. After this period has expired, the creditor’s right to take legal action may be extinguished.
Sometimes, creditors may agree to write off the debt if you can pay it in full or partially. Credibble can assist in communicating with Capital Resolve on your behalf and help to negotiate a repayment plan that works for both parties.
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